social media

Liz Gross

Date: Sunday, March 9 2014 Time: 12.30pm-1.30pm Location: Courtyard Marriott, Brazos 300 E 4th St By now, most organizations know that it’s imperative to have a presence on social media. Often times though, that means they just hire one person and put them in charge of ‘doing social media’. They become a “one man band’, tasked […]

Preview: Bringing Customer Service Back

By Melody Mendoza The way businesses are using the Internet, specifically social media, is fairly new. There isn’t a how-to book for businesses; it’s sort of developing right in front of us. As a result, businesses aren’t really sure how to handle customer service online. Call centers are still utilized, which that may be effective […]

Preview: Status Update - Attention & Celebrity in Tech

Date: Monday, March 10 2014 Time: 10.30-10.50am Location : Austin Convention Center, Ballroom G, 500 E Cesar Chavez St Social media has become a part of our everyday norm. Although some may prefer Facebook to Twitter or Instagram to Pinterest, it is rare these days, to find someone who is not connected to some sort […]