SXSWi

The Digital age is something that has developed dramatically over the years. There are so many different people with a variety of interests who are doing several different things in the digital age. Society works so hard to create diversity but with digital works being everywhere are we really even giving people the opportunity to […]

So you are impatiently waiting for SXSW. We all are. The hard part comes when you have to decide which days to go, which time to be there, which panels to choose and so on. Even worse, if you have a job, you must decide which days to take off. As a media student, I […]

Preview - Customer care, 140 characters and beyond

Rob La Gesse’s official title at San Antonio-based web hosting company Rackspace is Chief Disruption Officer. And he wears it with pride. Formerly the Director of Customer Development, La Gesse earned the new title after waking up Rackspace Chairman Graham Weston in the middle of the night to address a customer complaint. For La Gesse, […]