February 2011

1 Comment
Preview - Customer care, 140 characters and beyond

Rob La Gesse’s official title at San Antonio-based web hosting company Rackspace is Chief Disruption Officer. And he wears it with pride. Formerly the Director of Customer Development, La Gesse earned the new title after waking up Rackspace Chairman Graham Weston in the middle of the night to address a customer complaint. For La Gesse, […]

2 Comments
Top 5

As of 2007, the gaming industry outpaced the movie industry worldwide in terms of total revenue; by the end of this year, it will become the fastest growing component of the media sector worldwide. With the advent of smartphones and the “casual gamer,” more people are playing videogames than ever before. Whether you’re a hardened […]